The Fine Print
Terms of Use
By using this site and placing an order, you agree to the following terms.
Product Nature
Each piece is handmade or individually sourced. Slight variations in color, size, or finish are natural and part of its character — not defects.
Order Accuracy
Please ensure your shipping details are correct before placing an order. We are not responsible for delays or losses due to incorrect or incomplete information.
Delivery Responsibility
Once an order is shipped, delivery timelines depend on external carriers and customs processes. We'll always share tracking so you can follow your order along the way.
External Factors
Delays may occur due to circumstances beyond our control, including transit disruptions, customs delays, or global events. We appreciate your patience when this happens.
Payments
All payments are processed securely through trusted providers. We never store your card details.
Questions? Reach us at hello@thejhola.com